coryanotado: (Don't Panic)
[personal profile] coryanotado
Social Contract

Our Promise to You
We at LiveJournal try to ensure that our service is as pleasant as possible for each user, so we've assembled a list of promises we will keep.

We stand firm in saying that we will:

Work with the community, for the community
We promise to keep you informed of changes to the best of our abilities without being intrusive. We promise to run our business based on feedback from the LiveJournal community, and with the LiveJournal community's best interests in mind.

Honor the status of every account
Permanent accounts will be honored for the life of the site. Paid accounts will remain as paid accounts until they expire, unless they are renewed in advance. Early adopters will be granted access to the paid features that were freely available in the early history of the site. (Account status valid with the exception of account termination by means of Terms of Service violation.)

Maintain reliable uptime within the limits of technical considerations
We try to keep things running smoothly for everyone, especially since we use the system just as much as anyone else. Unfortunately server hangups do occur, but we will plan ahead as best as possible to avoid them.

Stay advertisement free
It may be because it's one of our biggest pet peeves, or it may be because they don't garner a lot of money, but nonetheless, we promise to never offer advertising space in our service or on our pages.

Never send you unsolicited e-mail
We strongly believe that spam has no place on the internet, and we promise never to send you any e-mail without your implied or explicit consent. We promise to never sell lists of users' e-mail addresses or personal information, and we promise never to spam on the behalf of an interested third party.

Support the Free Software movement
All of the code that is used to run a complete, highly-customizable LiveJournal installation is available to the public. We promise to keep this source free and open so that we can give something back to the Free Software community.
(deleted comment)

Date: 2006-04-20 08:45 pm (UTC)
pinesandmaples: Text only; reads "Not everything will be okay, but some things will." (wordy kiwi)
From: [personal profile] pinesandmaples
LJ is not struggling for money.
The ad thing? Not to pay for server costs. It's because Six Apart wants them to start making profits. LJ was getting more than enough money to cover their bandwidth, staff salaries, and necessary bills.

It's all about profit, not service. Sorry.

Date: 2006-04-20 09:53 pm (UTC)
From: [identity profile] contestant.livejournal.com
And what's the problem with profits? Businesses make profits, and LiveJournal is now part of a business. At least LiveJournal's being upfront about it.

sarcasm!
I thought you Republicans were all about turning a profit at any cost!
/sarcasm!

And yes, it's a little evil; what isn't. But considering it's:
a) opt-in
b) rich with extra features for those who do opt-in
c) opt-in
d) not visible to paid or permanent accounts
e) opt-in
f) opt-in
and g) opt-in,
it's significantly better than many advertising policies that splash ads everywhere.

disclaimer: I was in the beta-test, observed and provided feedback on ad development throughout the creation process. and I don't really have an opinion on the actual inclusion of ads either way.

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